Terms and conditions of sale and subscription

Effective January 1, 2017

These terms and conditions of sale are exclusively intended to govern contractual online sales relations on the website www.bordeaux.business between:

5, Tourny Alleys
07 83 42 34 22
SARL with a capital of 1,000 euros – 831 373 204 RCS Bordeaux
contact@bordeaux.business; ‘The Company’,

and any individual or legal person commanding one or more products on those sites, the following is referred to as “The Customer”.


The purpose of www.bordeaux.business and www.bordeauxbusiness.fr is to sell online, remotely, to the public, a portion of products and services sold by the Company. These sites are accessible 24 hours a day, 7 days a week; subject to any maintenance operation carried out by the Company in particular to ensure their operation.

It is specified that these terms and conditions of sale are written under articles L. 113-3 of the Consumer Code and L. 441-6 of the Trade Code.

Article 1. Object

The purpose of these terms and conditions is to define the terms of the distance sale between the Company and the Client. It has the power to print the said general terms of sale using, among other things, the “right click” and “print” on its internet browser, copying them, or by any other means at its convenience.

Article 2. General

The Client acknowledges that he has the legal capacity to enter into this contract in accord with the current regulations of his country of origin. The Customer recognizes that he or she orders as a consumer, on his own behalf or on behalf of his company, excluding any commercial use or resale of the products offered by the Company.

Article 3. Scope

The Customer acknowledges that he or she will be aware of and expressly accept these terms and conditions of sale as soon as he places an order on the Site. This acceptance is given when validating any order, with express confirmation by email addressed to the Customer, recalling the general terms of sale and delivery related to orders on the site.

The Company reserves the right to modify, adapt or correct these Terms and Conditions of Sale at any time. It is specified the terms and conditions of sale applied to customer orders will be those in effect on the effective date of the order.

Article 4. Price

Prices listed on the Site are only valid for any online order. The prices listed on the site are in euros TTC (all taxes included), they take into account the VAT applicable on the day of the order and do not include the shipping costs whose terms are specified before any validation of the order.

Article 4 bis. Annual subscription

It is specified that, without the exercise of the right of withdrawal following receipt of the first issue, the annual subscription will not be able to give rise to any interruption; the total annual amount is also to be paid to the order. It is also specified that this subscription is not tacit renewal. Customers are free to sign up for a new subscription at the end of the first subscription fee.

Article 5. Payment methods and transaction security

Orders can be paid online using the following payment methods: credit card, cheque. The full order amount is to be paid in order to validate the order. In the case of payment by transfer or cheque, it is specified that the validation of the order takes place only after receipt and actual cashing of the settlement.

In order to secure banking transactions, it is specified that the Company uses a secure payment module set up by Stripe. For more information on the guarantees offered by this method of payment, the Customer is invited to consult directly online the terms relating to Stripe, on their website https://stripe.com/docs or with their customer service, reachable by contact form with their services in https://stripe.com

It is specified that Stripe’s services are completely independent of the Company and that stripe will not be held responsible for any litigation in this regard.

Article 6. Command

In order to be able to order on the Site, in addition to the restrictions previously placed on the customer’s legal capacity, the customer is invited to transmit via the order form any data relating to his identity: civility, name, first name, date of birth, exact delivery address, contact email address and telephone number).

The Client is committed to providing the Company with genuine and sincere information and to informing the Company of any changes affecting them. The Customer recognizes that the accuracy of this information is essential to the consideration of the customer’s order.

The Customer’s consent to the order is deemed to be collected by the transmission of the data, the validation of the order (1st click) as well as the verification of the order summary (2nd click) and the validation of the payment via the required payment method (3rd click).

The validation and acceptance of the order by the Company is deemed to have been acquired by sending an electronic validation confirmation to the Customer without delay, including the essential characteristics of the products or services ordered, the TTC price, the means of payment used, the delivery details.

Article 7. Delivery times

After the Company’s validation of the order, the delivery time is the one shown on each product card for home delivery, excluding Saturday, Sunday and public holidays, unless the longer delay expressly specified on the item concerned, especially in the case of large items to be delivered by carrier.

The delivery fee is expressly stated under each item and in the order summary for the Customer. It is up to the Customer to check the correct condition of the package on receipt and to refuse any damaged parcels. Otherwise, no subsequent claims will be taken into account.

In the event of a delay in delivery, after receiving the confirmation of an e-mail, the Customer is invited to contact the Company by email as soon as possible at contact@bordeaux.business

Article 8. Right of retraction

When the Customer meets all the requirements of the law in order to benefit from the quality of consumer, the customer has, under Article L. 121-21 of the Consumer Code, a withdrawal period of 14 days from delivery. This right of retraction can be exercised from the validation of the order and must be expressed by the Bordeaux Business retraction slip sent to the Customer, or failing that, by a written statement devoid of any ambiguity addressed to the Company by the Client, specifying the references, date and amount of the order concerned.

In the event of a retraction under the conditions of the law, it is up to the Customer to return the company or the products concerned; return costs remain at the Customer’s expense. You will find the retraction slip on this link.

Article 9. Policy

In accordance with Law 78-17 of 6 January 1978 relating to Computer Science, Files and Freedoms as amended by Law No. 2004-801 of 6 August 2004, all Customers have the right to access, modify, correct and delete personal data concerning them. It may also, for legitimate reasons, object to the processing of data about it.

If he wishes to exercise this right and obtain communication of information about him, the Customer is invited to contact the Company by email at contact@bordeaux.business by mail to BORDEAUX BUSINESS SARL – 5, Allées de Tourny – 33000 BORDEAUX

Article 10. Applicable law and competent courts

These terms and conditions of sale are subject to French law.

In the event of a dispute, the Client is invited to contact the Company in advance, by any means of communication, in order to resolve the dispute amicably.

In the absence of an amicable agreement, the dispute will be submitted to the competent French courts.

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